Privacy Policy

Details you submit through the contact form: name, phone or WhatsApp, email, course of interest, and your message.

Anonymous usage data such as pages viewed, time on site and referral source, via Google Analytics and Meta Pixel.

To contact you with course details, schedules and pricing in response to your enquiry.

To improve our content and target our advertising to relevant audiences.

We never sell or trade your data to third parties for marketing.

Enquiry data is kept for a maximum of two years from your last contact with us, then deleted.

This enquiry-data period is separate from Messenger and WhatsApp operational records, temporary conversation context and records processed by our service providers. Their retention depends on the service, our actual account settings and the provider's applicable policies; the two-year period is not a promise that all provider records are kept for that length of time.

You may request access to, correction of, restriction of, or deletion of your data at any time.

Contact us by email or WhatsApp and we will action your request within 30 days.

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ALL IN ONE STATION uses an AI assistant on our Facebook Page “ຮັບສອນ Microsoft Excel” (excelaos) to answer questions about Excel and Power BI courses.

When you message the Page, we receive the message and related Messenger data, including your Page-specific user identifier, message identifiers and message times. We also process generated replies. Personal information you include in a message may be processed with it. Please do not send passwords, access tokens, payment details or sensitive personal information.

We use n8n Cloud to receive and process messages, associate them with the correct conversation and send replies through Meta Messenger. We send your question, recent conversation context and our course information to the DeepSeek API to generate an answer. Conversation identifiers are used in n8n to route replies and separate customer conversations.

Incoming message data, intermediate processing data and generated replies may appear in n8n execution records. Recent conversation context is also held in conversation memory. These records help operate the assistant, prevent duplicate replies and investigate errors. Service providers may process information outside Laos under their applicable service terms and privacy policies.

The assistant responds to new incoming messages. It does not complete bookings or payments, or automatically delete personal data. For human assistance or a privacy request, use the email or WhatsApp below. Our Data Deletion Instructions explain how to identify the records you want removed and the limits of deleting information already processed by service providers.

ALL IN ONE STATION uses an AI assistant at WhatsApp +856 20 9669 9773 to answer new enquiries about our Excel and Power BI courses. It can send the original course outline PDF for the course you ask about. The available original outline files are in English; an outline is course information, not the full paid course.

When you message this number, WhatsApp/Meta passes the new message through YCloud to n8n Cloud. We receive the message text and related data such as your phone number or WhatsApp identifier, message identifier, message time, any display name supplied by the service, and delivery information. We also process generated replies. Personal information that you choose to type in your message may be processed with it. Please do not send passwords, access tokens, payment details or sensitive personal information.

n8n Cloud uses contact and message identifiers to keep conversations separate, route replies to the correct customer, prevent duplicate responses and manage staff takeover. To generate an answer, we send the text of your question, a limited amount of relevant recent conversation context and our public course information to the DeepSeek API. We do not intentionally add routing phone numbers, account identifiers, message identifiers or display names to the AI prompt. Information you type into a question may still be included. Answers and requested public outline files are sent back through YCloud and WhatsApp/Meta. These providers may process information outside Laos under their applicable terms and privacy policies.

The assistant processes new course enquiries. WhatsApp history-sync events are excluded from the automatic-answer path. This does not establish whether chat history was shared with YCloud when the business number was connected.

You can ask to speak to our team. Automated replies are paused when a human-assistance request is recognised or when the system receives a message that our team sent from the WhatsApp Business app. A team member must explicitly resume the assistant for that conversation. Staff review requests manually; the assistant does not confirm bookings, accept payments or automatically fulfil data-deletion requests. For human assistance or privacy requests, contact [email protected] or WhatsApp +856 20 9669 9773.

Message data, generated replies, limited recent context, delivery records and conversation-control records may be kept in our private n8n tables and the providers' service records to operate the assistant, handle staff takeover and investigate delivery problems. Retention depends on the records, our actual service settings and the providers' applicable policies. We do not promise that every provider copy or backup has the same retention period or that records are automatically erased after a fixed number of days. Our Data Deletion Instructions explain how to request deletion through our team.